Company

Contact us

Have a question, a bug report, or feedback? Jupy Tools is operated from United Kingdom by the site owner (Sole trader (individual)). We read every message sent to the addresses below.

Last updated: January 1, 2026

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Publisher

Trading name: Jupy Tools. Country of operation: United Kingdom. Legal form: Sole trader (individual). General contact: hello@jupytools.com.

We do not publish a customer-facing office address on this site. For postal correspondence that cannot be handled by email, contact hello@jupytools.com first and explain why post is required.

General inquiries

For general questions about the service, partnership ideas, press, publisher verification, or anything else not covered below, please reach us at the address below.

Generalhello@jupytools.com

Bug reports and feature requests

If a conversion produced unexpected output, the page is misbehaving in your browser, or you have an idea for a new feature, please send us a short message.

Including the following information helps us investigate quickly:

  • Your browser and operating system (e.g. Chrome 132 on Windows 11, Safari 18 on macOS, Firefox 130 on Linux).
  • What you tried to do (which page, which format, which option toggles).
  • What happened versus what you expected.
  • Any error message shown in the page.

Please do not attach the original .ipynb file unless absolutely necessary, and never attach files containing sensitive data, secrets, or personal information. A minimal repro notebook is much more useful, and safer for you.

Supporthello@jupytools.com

Privacy questions

If you have a question about how your data is handled, would like to exercise a right under GDPR or CCPA, or believe a privacy-related issue exists on the site, please contact our privacy address directly.

Privacyprivacy@jupytools.com

Response time

We aim to acknowledge messages within five business days. Complex investigations and bug fixes may take longer; we appreciate your patience. We do not have a 24/7 support line.

Provided by Jupy Tools. The English version is authoritative.

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