General inquiries
For general questions about the service, partnership ideas, press, or anything else not covered below, please reach us at the address below.
Generalhello@jupytools.comBug reports and feature requests
If a conversion produced unexpected output, the page is misbehaving in your browser, or you have an idea for a new feature, please send us a short message.
Including the following information helps us investigate quickly:
- Your browser and operating system (e.g. Chrome 132 on Windows 11, Safari 18 on macOS, Firefox 130 on Linux).
- What you tried to do (which page, which format, which option toggles).
- What happened versus what you expected.
- Any error message shown in the page.
Please do not attach the original .ipynb file unless absolutely necessary, and never attach files containing sensitive data, secrets, or personal information. A minimal repro notebook is much more useful — and safer for you.
Privacy questions
If you have a question about how your data is handled, would like to exercise a right under GDPR or CCPA, or believe a privacy-related issue exists on the site, please contact our privacy address directly.
Privacyprivacy@jupytools.comLegal and DMCA notices
Copyright takedown notices and other formal legal correspondence should be sent to our designated agent. See our DMCA Policy for the required content of a notice.
DMCA & Legaldmca@jupytools.comResponse time
We aim to acknowledge messages within five business days. Complex investigations and bug fixes may take longer; we appreciate your patience. We do not have a 24/7 support line.
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