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Have a question, a bug report, or feedback? We are happy to hear from you. Jupy Tools is operated by a small independent team, and we read every email we receive.

最后更新: January 1, 2026

General inquiries

For general questions about the service, partnership ideas, press, or anything else not covered below, please reach us at the address below.

Generalhello@jupytools.com

Bug reports and feature requests

If a conversion produced unexpected output, the page is misbehaving in your browser, or you have an idea for a new feature, please send us a short message.

Including the following information helps us investigate quickly:

  • Your browser and operating system (e.g. Chrome 132 on Windows 11, Safari 18 on macOS, Firefox 130 on Linux).
  • What you tried to do (which page, which format, which option toggles).
  • What happened versus what you expected.
  • Any error message shown in the page.

Please do not attach the original .ipynb file unless absolutely necessary, and never attach files containing sensitive data, secrets, or personal information. A minimal repro notebook is much more useful — and safer for you.

Supporthello@jupytools.com

Privacy questions

If you have a question about how your data is handled, would like to exercise a right under GDPR or CCPA, or believe a privacy-related issue exists on the site, please contact our privacy address directly.

Privacyprivacy@jupytools.com

Response time

We aim to acknowledge messages within five business days. Complex investigations and bug fixes may take longer; we appreciate your patience. We do not have a 24/7 support line.

由 Jupy Tools 提供。英文版具有权威性。

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